ZENETEX specializes in management and technology support services for a variety of federal agencies and commercial organizations. We have an opportunity for a Senior Engineer Lead to provide Senior Engineering and technical services and support for the following areas: WAN and LAN connectivity, routers, firewalls, and security, Internal systems, and network infrastructure.
Support Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint
Support Virtualization technologies: VMware, Citrix, and Microsoft
Provide remote access solution support: VPN, Terminal Services, and Citrix
Remote monitoring and management of system alerts and notifications
Perform network assessments and security audits
Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
Deploy and troubleshoot Star2Star VOIP and other VOIP technologies
Work with Sales Team to Engineer projects, identify new products and solutions, and research solutions for existing clients
Document maintenance for all computer systems and network infrastructure
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Be available for other engineers and coach them to resolution
ZENETEX is an equal opportunity/affirmative action employer. Qualified applicants are considered for employment without regard to age, race, national origin, sexual orientation, gender, gender identity and expression, disability, veteran status, or any other characteristic protected by law.